Post by ps3isawesome on Jul 28, 2015 11:58:11 GMT -5
I ordered this on 7/14/2015 1. Big Mouth Venus Flytrap - $16.95 2. G14 Rosetted "Dirk Ventham's Giant" - $19.95 3. Five 3.5" Plastic Pot for $2.95 4. Ten 2" x 3.25" Deluxe Plastic Pots for $2.50 5. Fifteen 5.5" x 6" 2qt Square Pot for $7.95 Total including shipping $67.05
Messaged them on their website 7/21/2015 asking about the order, the system auto confirmed that the message is sent, and received no response
Had to ask other vendors to delay shipment because I really needed those pots from Southbay
Messaged them on their website on 7/222/2015 to cancel my order because I found pots at my local stores.
Emailed them on 7/23/2015 asking if they've received my message on their website.
Southbay posted a photo on Facebook on 7/24/2015 so I left a Comment asking about my order and got no response.
As of 7/26/2015 my order is being processed
Saw Southbay leaving comments on Instagram on 7/27/2015
It's now Tuesday 7/28/2015 and my order is still not shipped and I don't even want it anymore but they won't cancel my request.
I understand that this is a small store and life gets in the way but I can't believe I got no response from them. This is extremely disappointing, especially seeing that they are active on social media.
Post by ps3isawesome on Jul 28, 2015 16:11:25 GMT -5
ya...... Flytrapstore carries tons of goodies too. I really hope they can clear things up because judging from their other reviews and the wide range of products they carry, i'd really like to do business with them again.
I feel you on this one Ps3, and I commend you for posting this. In the short run, this will hurt their business, but if they're smart, they'll learn from it and give really good service in the future. Alternately, they could be having email issues, it's hard to say.
In any case, it'll be interesting to see how big mouth does for you, it's been a royal red pain in the botox for me, but a slightly different microclimate can make a huge difference.
It may just be a communication issue, just had a similar problem where Trey and I were trying to contact a seller and they didn't answer with Facebook messenger, email, etc. Finally we commented on a post on their page while they were posting and we were able to sort everything out, I'd try calling them, they may even give you a freebie
Post by ps3isawesome on Aug 3, 2015 12:20:10 GMT -5
Thanks for the suggestion sflguy. I commented on one of their newly posted picture on Facebook and still received no response. I even left a review on their Facebok page. I finally got my plants sooooo I'm just going to let it go.
sanguinearocks101: What are good plants to make hybrids with S. luecophylla with? Im looking for dark colors.
Sept 10, 2020 18:46:52 GMT -5
adaetz100: Sarracenia purpurea tends to add a lot of red/purple to its offspring, but there are some lovely dark red flava x leucophylla crosses too. Look up 'Royal Ruby' if you're not familiar with it already--it's a natural flava x leuco hybrid
Sept 22, 2020 20:15:04 GMT -5
sarrseens: How about $50
Oct 3, 2020 10:35:54 GMT -5